Our Shipping & Delivery Policy
The purchase of alcohol by persons under the age of 21 is prohibited by law. You must be at least 21 years of age to purchase wine or spirits. By placing an order, you are representing yourself to us as a person of at least 21 years of age and the person to whom it is being shipped to is at least 21 years of age. We reserve the right to ask for proof of identity before processing an order. Please be aware that someone over the age of 21 must be available to sign for the package. If no one is available at the time of delivery, the package will not be left. We will not be able to refund any shipping charges if your package comes back to us because there was no adult to sign for the wine. You will need to pick up your order from the store or be charged an additional shipping fee to have packages reship. We cannot ship wine to PO Boxes or APO addresses.
SHIPPING & DELIVERY
Please allow 24-48 hour turnaround for all orders. All orders will be confirmed via e-mail once your order has been processed. Orders are only shipped out Mon-Fri. Please email us if you are in need of a last-minute shipping order or any special shipping requests to verify that we will be able to accomodate you. We are currently working on our website to accommodate internet orders. If you have any questions or want to place an order. Please contact us (202) 333-6666 or email@example.com.
The shipping costs are automatically calculated at the time the order is placed. If you would like to know the shipping cost to a particular area, please select your items and enter your zip code in the shopping cart. Prices of our wines do not include shipping/handling charges, which vary depending on destination, number of bottles ordered and choice of delivery options.
NOTICE ABOUT PRODUCT IMAGES ON WEBSITE:
Every effort is made by the staff to ensure that product images online are up-to-date (if available). Oftentimes, some customers assume when placing an online order that the product they are buying is exactly the same as the image shown on the website. Pearson's Wine & Spirits is not responsible for any misunderstanding by the customer and we ask that you call us to verify the package type.
In the event that a product is shipped and it is not exactly what the customer wants, we can only accept a return and process a refund when the product is shipped back to the store intact and a 15% restocking fee will be charged.
BEYOND LOCAL DELIVERY AREAS:
Orders are shipped by FedEx. Please call for shipping quotes on Overnight, Two Day Service, Larger Size Bottles, & Special Requests. Orders to Alaska and Hawaii cannot be shipped via Fed Ex Ground Service. Insurance and Package cost is included with the first case/package, but there is a $10 package and insurance cost per each additional case/package shipped. If no one over the age of 21 is available to sign for the package and the order is returned to us, it will need to be picked up from the store or an additional shipping cost will need to be paid. Out-of-state orders can only be shipped to the billing address on the credit card used to place the order. Please call with any questions. We reserve the right to verify all out of state orders before processing, including proof of identity and credit card.
Please note, during extreme heat in the summer months, or extreme cold during the winter months, we may hold shipments to your area. But we cannot be held responsible if orders are shipped during these times. If you feel this may be a problem or your order is a time sensitive package, please email us at firstname.lastname@example.org or call us (202) 333-6666 to discuss other options.
ATTENTION TO CALIFORNIA RESIDENTS WHO ORDER ALCOHOL FROM OUR WEBSITE:
By law, we are required to include these warnings when we ship alcoholic beverage to you:
This product can expose you to chemicals including Bisphenol A (BPA), which are known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov and for a list of products go to: www.prop65bpa.org
Drinking distilled spirits, beer, coolers, wine and other alcoholic beverages may increase cancer risk, and, during pregnancy, can cause birth defects. For more information go to www.P65Warnings.ca.gov/alcohol